Freedom Won 15/12 Canbus error Sunsynk 8kw inverter
Sunsynk 8kw inverter updated to the latest firmware has communnication error with Freedom Won 15/12 battery. The Freedom battery BMS and the wiring loom replaced. The error remained. Freedom brought a Victron colour controller to test the canbus communication. The problem is on the Sunsynk side. I see that other installers are experiencing the same problem even on the 16kw Sunsynk units. There is definitly a problem with the Sunsynk firmware and Freedom Won canbus on the latest firmware. Please assist with this problem.
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Hey Francis, please contact our customerservices@sunsynk.com if urgent call us: UK: +44 151 832 4300 SA: +27 10 100 3589. Our helpline is available from 8:30am to 5:00pm local time. For queries outside of these hours, please call +44 151 832 4305.