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Technical Support

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Logger Not Recording Consumption at Night

I am having issues with my batteries and 8KW Sunsynk inverter, if I try connect batteries to inverter they go into an alarm state, they are currently disconnected and I see that the logger is only recording data when the PV panels are producing not at night, is this normal?




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cj@sunsynk.com
2022年7月18日

Hi Shawn, I hope you are well.


If you are having issues getting your Sunsynk batteries working with the inverter, you can find all information to do with our batteries on https://www.sunsynk.org/manuals . Alternatively, if you have reviewd the manual and it still isnt working, please feel free to call +44 1518324300 and we will get you the technical help needed.


Regarding the logger, we have no access or control over the Solarman data-logger and portal. If you are experiencing issues with data not being gathered and logged correctly, you would need to speak with Solarman directly.


Kind regards

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