Technical Support

I bought a "complete" system of panels, hybrid inverter, batteries and export meter from a UK supplier last March. It's a very long story, but the upshot is they took the inverter back a month ago and refunded me, as I couldn't get it to work properly, and their technical support was poor. So I now have:

• 16 off 420W solar panels in 2 strings of 8, ground based, about 40m from my house

• These common together at a local surge breaker junction box, and a single pair of cables run underground to the house's garage

• In the garage, they enter another surge breaker junction box and split into 2 parallel feeds to the inverter

• (Then there's a space where the inverter is now absent)

• 3 off 5 kWhr Pylontech lipo batteries (48v)

• The inverter input/output line then goes to a local consumer unit and hence to the main house consumer unit

• There is an Eastron SMD630 MCT v2 in the AC lines connected to the grid, whose comms were connected to the inverter, to limit the export to the grid.

• My network provider is Scottish Power, and they said I must limit my export power to 3.6kW maximum. The inverter I use must also be on the ENA register as G100 compliant.

I'm looking for a suitable inverter to fit into the space. Will the Sunsynk ECCO 5kW inverter work for me? Or would you recommend a different one?

Thanks

Stuart