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Sunsynk Data Logger

Keith Gough and Joel discuss the workings of the Sunsynk Data Logger and the installation process. Joel explains the process of setting up an account so that a customer can monitor the functioning of their solar system (‘solar plant’) from their mobile phone or computer.





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20 Comments


Damon Symondson
Damon Symondson
Jul 23, 2023

I've asked this question numerous times and as far as I know there is dead silence from SunSynk. The question is: Is there a Sunsynk Data Dongle available anywhere that comes with BOTH WiFi AND RJ45 plug for a LAN connection. I've recently been forced to but the WiFi ONLY version, as no-one at SunSynk can answer if there is or if there is, or there are plans for ,an RJ45 version?

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I was disappointed to find my logger did not have an RJ45 port (how many pence would it have cost them to include one?) I asked my supplier how much the RJ version is and it is £104 (UK). Hmmm. Would much rather Sunsynk just sent me one since I wasn't expecting wifi only. not a wifi user. I am trying to reduce RF radiation in my place.

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Hi, I am trying to connect the data logger to the app but I get "device bound" message. Please advise how to resolve this?

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Colin Buytenhuys
Colin Buytenhuys
Jul 28, 2022

Hi Sunsynk Team. Any idea what's happening with the Data Logger. Seems that there is a substantial loss of history data as no data is available fkr download, and looking at any history there is no graphs on the Mobile App either. Anybody now what's going on here, and whats happened to all the data. Thanks Colin

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Fagmie Meyer
Fagmie Meyer
Jul 28, 2022
Replying to

Customer service is non existent, very sad state affairs

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Hi Guys Whats up with the logger the last 72 hours? SOC and Generation purpose all over the place (both Android and Web)

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induna.za
induna.za
Jun 23, 2022

Hi,


would it be possible to display the Investment Return Rate as well as the Energy Conservation stats on the browser app?


Currently these only display in the mobile app, but I would also want to see these stats on the browser app.


Regards


Jacques van der Westhuizen

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