Remote monitoring with our Sunsynk Connect application.
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Sunsnyk Connect makes solar energy more accessible and user-friendly, allowing customers to take control of their energy usage and reduce their reliance on traditional energy sources. It is a testament to Sunsnyk's commitment to innovation and customer satisfaction, and it sets the brand apart from others in the industry.
This is a game-changer in the solar energy industry, making it easier and more convenient than ever for customers to harness the power of the sun and take control of their energy usage.
Have the ability to monitor, change parameter settings, force out software updates and more, from anywhere in the world provided that you have an internet connection.
The Sunsynk data logger not only has Wi-Fi compatibility, but we also offer a Wi-Fi and Ethernet (Rj45) version for those of you who aren't near enough to your Wi-Fi access point to get a strong enough connection.
1. New User
A new user can create their own plant but is unable to make changes to parameters etc.
2. Installer
An installer can create a new plant, edit all parameters, and share plants with their customers. They can also change their customer's user level so they can access certain or all settings / parameters.
3. Approved Installer
An approved installer can create a new plant, edit all parameters, and share plants with their customers. They can also change their customer's user level so they can access certain or all settings / parameters. In addition to this, approved installers can also push updates and upgrades to their customer's inverters.
There are 4 different user levels
on our platform:
4. Advanced User
An advanced user can create a new plant, edit all parameters and share plants. However, they do not have access to the upgrade feature
and are unable to access the "customer" portal, this is where installers can set users' permissions. Please note, this level is primarily for
end users.
Note: When you first sign up to our platform you are given the "New User" user access level, if you need a higher level of access you can speak to your installer, and give them your username who can then change your customer level and grant you access to some of the more advanced features. If you are an installer and you need a higher level of access, please fill in the form below and the Sunsynk support team will guide you.
"It's a game changer!" - Keith Gough (CEO)
