First time shown on YouTube or a social media. This is John Fearnall , who is actually the chairman of Global Tech, the parent company of Sunsynk.
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First time shown on YouTube or a social media. This is John Fearnall , who is actually the chairman of Global Tech, the parent company of Sunsynk.
Dear John
I am the customer just purchased an Inverter SunSynk 5kw with the Greenrich 5kw lithium batter. The installer came for the installation in mid February and it looks functioning well but I was amazed after when I checked with one of your class saying if the inverter is not communicating with the battery might be a caple. According to the way is function it looks ok but when you press on a lithium battery button is showing lots of data. It doesn't give battery information as per your class lecture. May you please assist on this!
I also have a concern. My brand new Sunsynk 8 KW Hybrid went down on 20230311. Sunsynk Technical worked it remotely for 16 days. Then the installer came to collect 20230328 and sent to Heroldts/Sunsynk but still no feedback or resolution. Is it normal service for Sunsynk to leave an installation dysfunctional for a month plus every time something goes wrong? Especially given that this was a February 2023 supply and installation?
Good day Sunsynk team, hope you’re all doing well.
My I asked,
Is the max capacity battery 120 kw on the 50kw 3 phase inverter?
So if my load is constant 30kw/hour , i will only have approximately 3 houers battery backup (96kw) 20% left in battery’s .
What must i do if i need 16 hours battery backup?
Regards
Gerhard v Deventer (Smart Green Energy Solution)