In The Hot Chair ( LOL )

Yesterday I was discussing with Nikki a customer service manager some of the common questions that are asked


We had to split it into two videos ( CJs arm was aching )



Keith explains that there are similar questions arising from customers concerning the Sunsynk Hybrid systems and provides the answers to these in

Part 1 of a two-part Q/A session. Included in this recording are the following subjects:-

  1. How to set up ‘System-Mode’ and program the battery storage system.

  2. What size inverter is suitable for the client’s needs? [Sizes relating to ON/OFF Grid systems]

  3. What are the settings for connecting micro-inverters?

  4. How to connect batteries and inverters in parallel and what are the correct cable sizes.




Keith explains that there are similar questions arising from customers concerning the Sunsynk Hybrid systems and provides the answers to these in Part 1 of a two-part Q/A session. Included in this recording are the following subjects:-


  1. What are the settings for a wind turbine and what port should a wind turbine be connected to?

  2. Where to plug in the neutral and live wires?

  3. What are ‘essential loads’ and how to set up what loads to the correct inverter sizes (3.6kW/5kW……….)?

  4. My battery is not charging, why is this?

  5. How to make sure an inverter charges at specific times (settings)?

  6. How to set up load-shaving?

  7. How to run two inverters if not in parallel?

  8. How much solar array to what size of the inverter?


1,110 views3 comments

Recent Posts

See All