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Technical Support

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Richard Beard
Richard Beard

Additional battery

I'd like to add a 3rd catl 5.12kWh battery to my system. The existing batteries are 1.5 to 2 years old. Is there any problem adding a brand new battery (of the same type) to my system now?

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I think you have the same as me. The reason I ask is that Sunsynk have told me that I am unable to add my batteries into the app, and only the new ip65 rated batteries are currently being supported jn the app. Having said that, you seem to have got your batteries in the app fine. Do you remember how you added them?

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