Dear Sunsynk Connect Users,

We are pleased to inform you that the user migration from Region 1 (R1) to Region 2 (R2) has been successfully completed. Within the next 24 hours, your data logger connection will transition to R2, allowing all live data to be processed on this region.

Upon completion of the transition, you will receive a notification on your app. Simply log out, switch to R2, and log in again.

The migration of your historical data will occur over the next couple of days. Please be aware that this process may be slow due to the volume of data. It is important to note that this will not affect the performance or operation of your inverter in any way.

Best Regards,

Joel Egan | CIO