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Writer's pictureKeith Gough

How much does a Sunsynk Gateway cost?


How much does a SunSynk) gateway cost? The answer is absolutely nothing it’s built-in.


Do you prefer an inverter with lights and LEDs or do you like touchscreen LCD


is Internet security important to you?


Is ease of and technical support important?


all of these questions answered and more on the video above

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22 Comments


b995597mjj
Nov 12, 2024

Hi Keith

Please divert your attention from making inane unscripted videos to sorting out the list of software problems that come “free” with Sunsynk inverters. It has taken me and my installer months of determined efforts to even get your team to recognise that there are problems. We’ve only ever been passed from pillar to post with zero progress.


Issue 1. Two inverters in parallel but only one is used when exporting to grid, so 50% of any solar being generated is lost.


Issue 2. DNO set an export limit of 4.5Kw, Sunsynk inverter sets 4.5 as the inverters maximum capacity instead so, if the home is using 3kw, only 1.5 gets exported instead of 4.5. The export data…


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Yemie Kals
Yemie Kals
Oct 17, 2024

Hello Keith. Pls, if I may ask, why is my battery seems to go flat so quick than when I bought from the grid. I have 5.2kw of battery to store much energy for laser in the day, but I noticed that it goes flat so quickly or shoukd I say that the grid seems to be able to drain them off my battery. I don't understand this. I thought the grid are only allowed to take the rest once my battery is 100%, but they seemed to be taking anything available on my battery. How do I stop this please?

Edited
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MOD
MOD
Oct 18, 2024
Replying to

Hi Yemie, I trust you are well - please can you use the in-app chat support for assistance on the matter, as our first line engineers have back-end access to help. You can find this in the application center in the Sunsynk Connect App, or website.

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Roneal Capuyan
Roneal Capuyan
Oct 12, 2024

Very good, how is sunsyk compared to Deye inverter as it has the same looks and housings?

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ecparnold
Nov 12, 2024
Replying to

I swapped a 6k Deye for a 12k Sunsynk, as it was so hot that fans were continuously blowing and the inverter kept nervously switching.

Sunsynk SW behaves a lot better and stays much cooler. When AC fails or comes back online, you don't even notice it. As a total product, Sunsynk is much more mature.


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Tatenda Kembo
Oct 07, 2024

Good day I have 2 /12kw Sunsynk which need firmware upgrade, can an one help

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MOD
MOD
Oct 14, 2024
Replying to

You can make a firmware upgrade via the live chat in SS connect.

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Melt Van Schoor
Melt Van Schoor
Sep 13, 2024

Thanks for your recent video. We are a dedicated to sustainability company in a farming community and we are proud to install sunsynk products. https://www.deltool.co.za/energy-solutions

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