Technical Support
Need support? Please contact your installer first for the quickest help. They have the details of your installation and can usually resolve problems immediately.
Live Chat support
Our live chat support is accessible 24/7, 365 days a year through your Connect app!
To access this support:
- 1. Open your Connect App
- 2. Tap on "Me" at the bottom right of the home screen
- 3. Select "Application Centre"
- 4. Then choose "Customer Support"
Support
Raise a Ticket for a Firmware Upgrade
Keep your Sunsynk products running at peak performance
Product Warranty
Register your Sunsynk device or verify your existing warranty details
Forum
Join the Sunsynk online community to get the most out of your Sunsynk experience.
Find an Installer
Use our installer finder to connect with verified professionals in your area.
Find a Distributor
Use our distributor finder to access verified suppliers in your region.
FAQs
Our Offices
Get in TouchOpening Hours: Mon-Fri 8am-5pm
Address: Block B, Unit 7, Southdowns Office Park, 22 Karee Street, Southdowns, Centurion, 0157
Phone Number: +27 12 345 6789
Opening Hours: Mon-Fri 9am-5pm
Address: 45 Energy Park, Milton Keynes, MK1 1AA, UK
Phone Number: +44 (0) 333 772 2789
Opening Hours: Mon-Fri 9am-5pm
Address: Units 702-704, 7/F Texwood Plaza, 6 How Ming Street, Kwun Tong, Hong Kong
Phone Number: +852 3704 4979
Opening Hours: Mon-Fri 9am-5pm
Address: 12 Renewable Drive, Sydney, NSW 2000
Phone Number: +61 2 9876 5432
Opening Hours: Mon-Fri 9am-5pm
Address: Europa Boulevard 12, 1083 HZ Amsterdam, Netherlands
Phone Number: +31 20 123 4567
Opening Hours: Mon-Fri 9am-5pm
Address: Calle de la Energía 5, 35001 Las Palmas de Gran Canaria
Phone Number: +34 928 123 456
Opening Hours: Mon-Fri 9am-5pm
Address: 100 Solar Avenue, Suite 200, Austin, TX 78701
Phone Number: +1 (512) 555-0199