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Technical Support

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Sunsynk app not real-time

Real-time data lag by a few minutes

Power flow page is static


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NorfolkRob
Feb 14, 2023

The figures you see in the app and the web are coming from AliBaba servers in Hong Kong from what I can tell... the logger updates them regularly, but they're always behind - it appears they can change the upload frequency to every 30 seconds if you ask very support nicely.


Alternatively, you can try something else that doesn't involve sending data to China - something like https://solar-assistant.io/help/general/introduction (it needs a RaspberryPi, the software costs money and it also needs another cable that's not free either).

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