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Plant Creation on Sunsynk Website

I'm set up on the Solarman website, but I'd like to be able to create my plant on the "new" Sunsynk website. When I try do this, I'm asked for a Serial Number and Key, apparently from the datalogger... However, my logger, only has a serial number, and the corresponding wifi password.


How do I get my plant created on the new site?

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Dianne Kloka
Dianne Kloka
17 de abr. de 2023

I AM GETTING DESPERATE AND CANNOT FIND ANY ANSWERS ANYWHERE. I HAVE CREATED MY PLANT ON THE SUNSYNK LOGGER (SUNSYNK CONNECT APP) BUT BATTLE TO CONNECT THE INVERTER (DEVICE) - I SCANNED THE QR CODE ON THE DONGLE BUT GET AN 'INVALID' MESSAGE. I TYPED THE S/N AND KEY ON THE DONGLE IN MANUALLY AND STILL GET AN 'INVALID' MESSAGE. I EVEN SCANNED THE QR CODE ON THE INVERTER ITSELF (ONLY A S/N, NO KEY THERE) STILL NO SUCCESS. PLSE ADVICE. WHERE DO I FIND THE REGISTRATION KEY AND WHICH S/N SHOULD I USE. THE ONE ON THE DONGLE OR THE ONE ON THE INVERTER?


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