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Not able to change settings remotely

I'm not able to change my inverter's settings remotely anymore (both on the app and the web site). When I click "Save", it says:

Command Fail - This plant has been shared to you as a VISITOR. To change settings it needs to be shared to you as a MANAGER

I am the manager on the plant. I've even created a new user and shared the plant to that user as manager, but I get the same result.

I was still able to do it up to yesterday.


=> Update: It is working now

78 Views
Pieter Nel
Pieter Nel
Jan 17, 2024

Thanks for the reply Groots. It did not solve my problem but at least it pointed me in the right direction to find a solution. I had to go into my browser's settings (I'm using both FireFox and Google Chrome) and force it to release all "cookies and information" for the Sunsynk connection. After I have done that for both browsers and logged in again the problem was solved (for both browsers) :)

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