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Technical Support

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APP - Cant make any changes in System Mode ?? - it says "COMMAND SEND FAILURE"

In the App as of yesterday when I try to make any adjustment under SYSTEM MODE , then press "SAVE" , it gives the error "COMMAND SEND FAILURE".


The app is unusable as I cant change any settings. This has been the entire day. There is WiFi signal at the inverter.


The same thing occurs when trying to change anything in SYSTEM MODE via a web browser from any PC - it gives the same error - "COMMAND SEND FAILURE".


Please could you kindly urgently help. Cant make any changes to app to control timers or SOC. Thank you.

66 Views
pyburnsh
15 de fev. de 2023

After battling for hours, I removed the datalogger from the inverter and the issue was resolved.

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