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Technical Support

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Plant has disappeared from App and website

Hello,


My plant has disappeared from the app and website, I have tried logging out and back in again, but all I get is that attached screen.


It seems to have dropped out yesterday evening and I did notice a message about region change, I have tried region 2 but get the same result, nothing is showing.


Any thoughts ?



79 Views
Zxy
Jun 29, 2023

Have had the same issue this afternoon, plant/ data stopped showing about an hour ago - about the same time as a message saying there has been a data centre migration. Have emailed customer support.

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