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Technical Support

Public·250 members

Why still no Support for Octopus Flux???

We have been promised a fix since last year for the inability of the system to export automatically at 1600 until 1900 when set to Live pricing and Flux tariff.


The excuse of it still being in Beta just does not wash any more. This is accepted as a bug and needs to be fixed NOW as it is costing us money by importing at high rates and not exporting at peak periods.


I don't know why it is such a problem but I would be quite happy with a simple change to allow for now

Priority import 0200 - 0500

Priority export 1600 - 1900


And I will keep track of the tariff myself.


Come on Sunsynk and start listening to your Customers instead of making Sales videos.

330 Views
Andrew
Jul 24, 2024

Well guys I am very pleased to confirm that the latest version of the software is now finally working as it should with Octopus Flux. It is importing during the early morning period 0200 - 0500 and exporting at full power at the peak period from 1600 - 1900.

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