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Technical Support

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Sarahthomas12Sarahthomas12
Sarahthomas12

Battery functionality

Hi I thought I'd just pass this on after I posted last week about charging and discharging rates dropping off I contacted sunsynk through the chat in the app. Both the inverter and the batteries needed an update and the difference in the performance is amazing -2 last night and they charged to 98%. They were slowing down to 450 watts at 70% previously now 3000+ consistently goes in.

I enquired about how to ensure the software is kept up to date and I was told to contact them again in 4-5 months.

Hope this helps someone else 🙂

41 Views

Great - glad you got decent help there.


Was the updating of the batteries accomplished remotely?

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