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Sunsynk Connect App Stuck on 80% SOC

Sunsynk Connect App not updating the battery SOC. It is stuck at 80%. How can i resolve this?


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Anthony Envisage
Sep 14, 2023

This is pure speculation but it may have something to do with the data dongle. I know you can't communicate with the inverter with a wired serial connection for data collection when you have the dongle installed so maybe an dongle firmware update has caused a comms fault. I have some equipment to test serial data transmission but I haven't had time to look at it again. I have opened a support ticket so hope to hear something.

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