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shapiro.arnold
shapiro.arnold

Reading battery data for Hubble AM5 batteries

I have a Sunsynk 8kw inverter and 4 Hubble AM5 batteries and a Sunsynk data logger. The system works as expected but the reported SOC is erratic. It tops out at around 88%-90% and then suddenly jumps to 95% when the grid goes off and runs down slowly until the grid comes back on when it falls by another 5-8% (illustrative screen shot attached). Based on the physical lights on the batteries they seem to be charging and discharging in sync and there are no error mesages.


Has anyone had a similar experience? I have considered installing a Hubble Cloudlink in order to monitor the batteries and upgrade firmware etc. If anyone is succesfully using Cloudlink with a similar setup I'd appreciate an experience share as to whether it's worth the effort of installing it.


I'm also not sure if I can have a Cloudlink as well as the Sunsynk data logger. I'm getting conflicting advice from Hubble and Sunsynk has not responded to my support tickets with this question.


Thanks in advance.


P.S. I am not at a high level of technical expertise but can follow instructions.



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Groots
Jul 17, 2023

Normally when the load is being supplied fromthe battery the SOC should start to drop, it should not jump to nearly 100%. It does point to an incompatability between the battery and the inverter with the current firmware on either device.

Stupid question, have you got the dip switches on the battery set correctly?

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