Technical Support

Had power failure with rain in the same day. The systems shutdown during the nigh as setup in the battery shut down screen. The shutdown was set ay 15% and the restart at 16%. In the morning, the batteries charge to 18% but the inverter did not want to restart. Put off all power (3 times) to reset but did not get it started. At the end I put the generator supply on grid input and manage to restart the inverter. During the previous evening knowing the system will run out of battery power I also try to get Generator running on generator input without success. Had all the setting done on all screens but could not get this working. Did request software upgrade if its just software problem. Any help appreciated.