Technical Support

I have a setting on my timer from 16h30 to 0h00 for a minimum SOC of 50% and if this triggers then the Grid should kick in and recharge the batteries to at least 50% and run the load until the next timer interval. This works fine if the grid is available. HOWEVER if at the point when the SOC goes below 50% (let us say this is at 19h00) and the Grid is unavailable at that point then obviously the system cannot switch over to Grid charging at this point BUT now the Grid comes back on (at say 20h00) I expected the Inverter to immediately start charging the batteries back to 50% and to run the load. THIS DOES NOT HAPPEN and before the next timer interval starting at 0h00 the low SOC could trip the system. At the next timer checkpoint of 0h00 the Inverter once again checks the condition, finds the SOC very low and will start charging the batteries and running the load.

It appears to me that the Inverter only checks the conditions set in the Timer Interval at the time Trigger Point or when the SOC goes below 50% but does not "poll" the condition again until the next timer interval point (even though the SOC is well below 50%). This means that although the condition you set in the table is not being met, the inverter won't do anything about it until the next trigger point.

Is there some way to setup the software so that it will switch over to the Grid by continuing to regularly checking if the condition set in the Timer Interval is not being met?