No Type and Version information in the Inverter Upgrade field
Hello All,
I wanted to initiate a software upgrade for my 3.6kW inverter, but when I go to Equipment and click Upgrade, both in the Type and in the Version fields, I get nothing. It just says No Data there.
Any ideas about what might be the problem?
I know there is a newer firmware version than what I currently have and I wanted to upgrade to it as it has the fix to the Inverter draining the battery down to 0% which I have experienced on several occasions.
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You go to this web site and under support look to request update, it’s an email portal that you just email and ask for the update, you quote your data logger number and inverter serial number and current software version, they take care of it from there and download revised software to your inverter over the next 12hrs or so, make a note of your current version so you’ll be able to see update.. simples 👍