What load?
I’m relatively new to solar with a 7kW Ecco hybrid inverter plus 2x5.3kW batteries and have recently been granted a feed in tariff. All seemed fine until today and although the SOC was 100% and with no one in the house the apparent load pretty much mirrored the PV output, which meant little was exported.
I’ve attached a screenshot to show the details, can anyone help explain what is going on?
(The true background load would normally be roughly 250W and nothing extra was running to cause the drain.)

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Glad you got it sorted. It’s a bit concerning that they are shipping inverters with outdated firmware with a fault such as this.
There has been numerous requests for a list of firmware versions and bug fixes applied to each, however SunSynk for some reason obfuscate their firmware releases, versions and the differences between each, e.g. bug fixes.