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Technical Support

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Setup as Visitor and not Manager

I want to setup a schedule to charge my batteries but when I go to save the settings it states command failed, plant has been shared to you as a visitor. To change settings you need to have it shared as a Manager.

Who can change my shared settings?

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Mark Harris
Mark Harris
Aug 31, 2024

Only Sunsynk or your installer can change this. If your installer is unable or unwilling to do it contact Sunsynk support via the app (web or mobile) and they will do it for you.

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