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Technical Support

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Alex Nevard
Alex Nevard

No Import data when PV is 0

Hello


Recently installed system


5kw inverter, 13 400w panels, no battery


When my PV is not generating the app shows load =0


This is obviously not true


My installer says the app doesn't show load when PV generation is 0


When PV is working load is shown very accurately. So I feel the CT clamp is working.


So my 2 questions are


Is my installer correct: the app won't display load when there is no PV generation


If my installer is incorrect what is the likely fix?


Thanks


Alex

65 Views
Unknown member
Jan 05, 2024

Thanks,


This has become more a technical crusade against customer support nonsense than needing the data all the time


Will try the setting and see how I get on


Appreciate the help


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