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Technical Support

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Device bound

I have a new installation but want to setup a new plant, But can't setup a new plant getting device is already bound when I scan the barcode on the sunsynk dongle., what steps can I take to unbind the device?

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AVONSIDE
Apr 16, 2023

Hmmmm, well when I go to Gateway it shows me a screen with date and WiFi and which gateway I am connected too.....

I did not set this up it just was there when I connected......

Sorry can't help anymore as its this that you would be disconnecting!!!

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