Technical Support

Hi, I've been trying the Octopus Flux live price feature since 7th June when I got the email about bugs being fixed.

In general it's worked okay, but I've noticed that the inverter setings seem to remain in sell mode after 19:00 for a random amount of time. Yesterday (11th June) it remained in sell mode until 19:25 by which time my batteries were very drained and I ended up having to import electricity through the night.

I'm assuming any required bug fixes have been done, but is it possible an update needs sending to my inveter?

I'm guessing the SW version in the inverter details tab is the current software version which is: M 3.3.8.4 / S  1.5.1.5 / C E.4.3.0

11th June:

My settings for yesterday were to export down to 45%, which worked as expected between 16:00 and 19:00 before it then exported further down to 28% between 19:00 and 19:25.

28% is a random number not in my settings. I went to check the settings in system mode this morning which are:

Time 1: 2:00, SOC 25%

Time 2: 5:00, SOC 20%

Time 3: 16:00, SOC 50% - (I've since increased it from yesterday's 45%)

Time 4: 19:00, SOC 20%

Time 5: 19:05, SOC 20%

Time 6: 19:10, SOC 20%

Has anyone else had issues with their inverter switching betwen import and export modes using this feature?

I haven't had any trouble with the morning import value and that wokred as expected this morning taking my SOC from 20% to 25%.

More data from previous days. The feature didn't work on the 9th. I didn't chnage any settings and double checked it was setup correctly. All export spikes start at 19:00 and end shortly after: