top of page

Technical Support

Public·262 members

David Wylie
David Wylie

1 battery out of 2 never shows SoC above 1 led.

On the front of the batteries, there is a line of LEDs which the manual says are SOC which I assume to mean state of charge.


One of them varies as expected, but one of them just shows 1 led all the time. I've never seen it change (and I've been checking regularly since I first spotted it). I've attached pictures, both taken at the same time.


At this time of year the "working" battery never gets fuly charged, so I wondered if the second battery doesn;t charge unless the first one is fully charged, but that just seems wrong to me.


This is a new installation and I have a shout out to the installers, but no reply as of yet.


ree

ree

89 Views
不明なメンバー
2024年2月06日

Turns out a software upgrade fixed it, and both batteries are charging as expected.

Members

  • Rohit Rajput
    Rohit Rajput
  • Andrew Zarudnyi
    Andrew Zarudnyi
  • Tommy Cooper
    Tommy Cooper
  • Rokil Naro
    Rokil Naro
  • Арно Дориан
    Арно Дориан
bottom of page