8kw inverter problem
I installed a couple of sunsynk systems and only one of them seems to have a problem that i just cant fix.
installation: 1 x 8kw single phase inverter (no grid)
2 x sunsynk batteries with comms connected
2 solar panel strings (550w x 9 panels on each string)
problem: the inverter (or batteries) switches of for about 2 sec and switches on again by itself with no fault code. this only happens when the batteries are at 100%.it does not matter if the load is high or low. somtimes it happens like 3 times a day when batteries reach 100% and some days only once. i tried a couple of settings but nothing seems to solve this problem.
any help would be appreciated
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I don’t know if it is the same issue, but two of my customers have reported that at random times their power went off for a few seconds and then came on again. Both customers are running on 8Kw Sunsynk inverters. I have checked in the app history and don’t see any problems nor any fault codes.
One thing that could possibly be an issue is the reconnect time. I have recently extended this to 90 seconds for both customers and I’m now waiting to hear from either of them if it happens again.