Disconnect from grid notifications
Good Day. Please could someone advise on the following:
Why several of our clients receive "off grid" notifications when there is no load shedding? Often happens more than once a day.
What could the reason be for a delay in power supply when a load shedding kicks in? 1 of our clients experiences a 1-2 minute delay in power suply when they change from grid supply to battery / PV.
Pushing back: Does the app show pushing back to non-essential load?
Thank you for your assistance
Regards
Talon Solar Energy
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I suppose when the grid interface malfunctions it would not sense the presence of the grid and sends such a message. It does not occur too often though- mine occurred occurred once in 4 months