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The 24/7 Beta Support Chat | Sunsynk Connect

🌟 Exciting News Alert! 🌟


We are thrilled to announce a game-changing addition to Sunsynk Connect: the 24/7 Beta Support Chat for end-users! 🚀


Now, you have an instant lifeline for all your queries about the Sunsynk Connect app and any questions related to our products. Our dedicated support agents are at your service round the clock, no matter where you are in the world. 🌍🌞


But wait, there's more! While this incredible feature is already available on our web portal (www.sunsynkconnect.com), we have even bigger plans! In just a couple of days, we will roll out this feature directly on the app itself, making it even more accessible. 📱


To access this function, simply follow these steps:


Step 1 - Log in to your Sunsynk Connect portal.


Step 2 - Navigate to the top of the page and click on "Application Center."


Step 3 - There, you'll find the golden ticket: "Customer Support."




Now, here's the catch: As we are in the beta stage, you will need to create a login initially. But here's the silver lining—once the app version is officially released, your account will seamlessly carry over. That means no more pesky logins – we're making things easy for you!


Get ready to experience unparalleled support, right at your fingertips. The future of Sunsynk Connect is here, and we can't wait to assist you in any way we can! 🌞📱✨


Stay tuned for more updates, and thank you for being part of the Sunsynk Connect family! 🙌


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1 Comment


Joel Egan
Joel Egan
Oct 09, 2023

Dear Customers,


We have noticed a lot of complex installer queries in our new Sunsynk chat system.

We kindly remind you that this chat is primarily intended for end users who have questions related to the app and straight forward setting adjustments to take a little pressure off of the installers.


If you require assistance with your installation, we encourage you to visit https://support.sunsynk.com to submit a support ticket to our dedicated engineers.


Alternatively, you can reach our call centre by using the local contact numbers available on our website at www.sunsynk.com.


Thank you for your understanding and cooperation.

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